Engineers continue work to improve signal for KRCR viewers

SHASTA BALLY, Calif. - Update 8/17/2017: Most viewers should be receiving the KRCR signal, however, we are still operating at reduced power due to the storm damage over the winter. 

The loss in over the air service will mostly affect people in outlying areas of our coverage area and some areas along the river. DISH, Direct, Charter, and Comcast customers should not be affected by the reduction in power. 

We have ordered a new antenna that is currently being manufactured and once the antenna is manufactured, it will be installed. At that time, our coverage area will be restored in its entirety. 

We expect the installation to take place in late September. 

We appreciate your patience and understanding while we work tirelessly to get this issue fixed. 

Update 7/12/2017: Engineers said we are now operating at 50 percent power. This means most customers should be able to get our signal though some customers in low lying or distant locations may not. We will continue to operate at this level until we get the parts needed to repair our antenna. 

Update 7/7/2017: Engineers will be up on the mountain Friday continuing to make repairs to the damaged antenna. Crews said power to the antenna will be shut off from 9:00 a.m. to 4:00 p.m. 

Original article 6/29/2017: Engineers are continuing to work on the antenna in an effort to get customers back up to full power. As crews continue to work on the antenna, customers can expect brief, intermittent outages. 

Crews said the damage has been more extensive than originally determined and it will be necessary to remain at reduced power for the immediate future until the damaged antenna can be manufactured and replaced. 

This will mostly effect viewers in low lying or distant locations. 

We appreciate your patience and understanding while we work tirelessly to get this issue fixed.


Most Popular

Pictures In the News